Released money is paid into the seller's Stripe account. The seller withdraws it to their bank; Stripe gives the arrival date.
Otute pays academies and instructors through Stripe. Each seller sets up a payout account once, under Finances › Payout account. Stripe collects the identity and bank details it requires; Otute never sees or stores bank details. An academy and its owner are separate sellers with separate payout accounts.
A released payment arrives in the seller's Stripe account on the Monday it is released. Stripe may show it as “arriving soon” for a short time before it can be withdrawn.
The seller chooses Withdraw to bank and the amount. Stripe gives the expected arrival date, which Otute shows next to the withdrawal. A failed withdrawal returns to the available balance, with the reason.
Otute can pause releases and withdrawals on an account — for example while a problem with the account is investigated. The seller is told, with the reason.