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Otute's fee and card fees

Otute keeps a percentage of each payment and pays the card network's fee out of it. Buyers pay only the price shown.

Last updated October 22, 2026
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Otute's feeCard feesWhen a seller's plan changesWhat this means for academies and instructors
Help Center ›Fees and balances

Otute's fee

Otute keeps a percentage of each payment — the seller's plan rate. The rest is the seller's. Buyers pay the price shown and nothing more; the fee comes out of the seller's share.

Card fees

The card network charges a fee on every card payment. Otute pays it out of its own fee, so it does not reduce what the seller receives. The exception is a refund: the card network does not return its fee when a payment is refunded, and that fee is then the seller's. See Refunds.

When a seller's plan changes

A tutoring contract keeps the fee it was agreed at for its whole life. Other payments use the plan in force when the buyer pays. Sellers are told before their plan changes.

What this means for academies and instructors

Finances › Overview shows the fee on every payment — the amount, with the percentage beneath it — next to what the seller receives.

Related articles

How payments work on OtuteOtute takes each payment, holds it until the service has been delivered, then pays the academy or instructor. One process for every course, contract, service and product.RefundsA refund always returns the full amount to the buyer's card. What it means for the seller depends on whether the payment had been released.Amounts owed to OtuteCard fees on refunds, refunds after release and bank-dispute fees are the seller's. How Otute recovers them, and what happens at $100.

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